Pink Diamond Tier Level

Welcome to our Pink Diamond tier level

The fourth tier level in the Diamond Rewards Program is Pink Diamond. Our Pink Diamond tier level members receive a great increase in rewards that include more offers from our CSC Group Partners, improved function discounts, higher visitation points, leave of absence, and much more!

To learn more about the Pink Diamond tier level, click below.

VIEW THE DIAMOND REWARDS PROGRAM

 

Frequently Asked Questions

WHAT IS A SEASONAL MEMBER PACK?

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At the start of each season, you’ll receive a member pack with a range of unique offers. These offers will change each season and may include items such as drink vouchers, ticket vouchers, food specials, club cash & more!

If you move up a tier level during a season, more rewards will be available to you!

HOW DO I RECEIVE MY EXCLUSIVE TIER LEVEL CARD?

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Exclusive tier level cards will become available when renewals commence in 2020.

Once renewals open, simply speak to our friendly team at the Foyer to receive your Pink Diamond tier level membership card.

Maintain your tier level during the seasons to retain this exclusive reward.

HOW DO I MOVE UP A TIER LEVEL?

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As you use your membership card at any of our venues, you may become eligible to be raised to a new Diamond Rewards tier level. As you move up a tier level, your rewards increase with it.

Ask to speak to our Diamond Rewards Hosts for more information.

WHAT ARE COMPLIMENTARY GAMING BEVERAGES?

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As you progress through our tier levels, more rewards will become available to you. One of those being complimentary non-alcoholic beverages whilst you’re on the gaming floor.

Ask to speak to one of our VIP Gaming Team members or a Diamond Rewards Host for more information about what’s available to a Pink Diamond tier level member.

HOW DO I GET A DISCOUNTED FUNCTION?

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Simply contact one of the CSC Group’s dedicated function team. You’ll automatically receive free room hire as a Pink Diamond tier level member, but you’ll also receive a discount off your entire pre-booked function package!

HOW DO I EARN TIER RATINGS?

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1 tier rating = $1 spend on food, beverage, bingo, raffles, events, and functions

1 tier rating = $10 play on the electronic gaming machines

1 tier rating = $20 play on Keno

You can check your balance at the foyer, cashier, or by speaking to a loyalty team member.

WILL MY DIAMOND REWARDS POINTS EXPIRE?

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As a Pink Diamond tier level member, any unused Diamond Rewards points expire on the 31st December each year.

WHAT IS A LEAVE OF ABSENCE?

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If you have to take a break from attending any of our venues, our Loyalty Team will maintain your activity as if you’d never left! To discuss this exclusive Pink Diamond benefit, please contact our Diamond Rewards Hosts by emailing diamondrewards@cscgroup.org.au

DO I HAVE TO PARTICIPATE IN THE PROGRAM?

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You may opt-out of the Diamond Rewards program at any time, however, you will no longer be able to earn Diamond Rewards points or move up a tier level. Please ask to see our Diamond Rewards Hosts for more information.

WHAT IF I HAVE QUESTIONS?

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We have a dedicated Loyalty Team across our clubs. Simply ask to speak to a Diamond Rewards Host at Caboolture or North Lakes Sports Club.

What is the CSC Group Partner Program?

This is your exclusive benefit, where you will receive benefits from external organisations outside of the CSC Group. Watch this space for more information coming soon…

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